Important Notice
We've recently updated our records search!
The new records search is easier to use, can be used in any browser and removed the 10 user limitation that was previously in place. In other words you can access it anywhere, at any time.
Visit records.palmcoastgov.com to check it out.
City Clerk FAQs
Q: I'm looking for a Document (or Record). How do I go about obtaining it?
A: The first place to look is our
Online Records Search application where you will be able to search, view, save and print public records. If you are unsuccessful in finding a record you can request the records from the City Clerk's Office by stopping by City Offices located at 160 Cypress Point Parkway, Suite B-106, Palm Coast, calling (386) 986-3713, or
emailing the City Clerk.
Q: How much does it cost to obtain a record?
A: There is no charge for downloading records from the City website, or if your request for information can be sent to you via email and takes less than 20 minutes to prepare. For requests that require printed paper copies, 19 pages or less are free. For documents 20 pages or more, there is a 15ยข fee per page. For large format plans and maps (36" x 48") there is a $5.00 fee per plan/map, since they must be sent out to a commercial printer.
Q: Do I need to give you personal information to obtain records?
A: No. By law, we can not require that you give us your name, phone number, address or any other personal information when requesting a record. Also, we will not ask why you need or want a record. There may be situations when it will take time for City Employees to gather the information you requested. If you do not wish to give any personal information, in these circumstances you can simply contact City Offices either by phone or in person to see if your request has been completed.