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QUANTITY GUIDELINES FOR DOORSTEP HAZARDOUS WASTE
How many hazardous waste items do you have for pick-up and how much of each do you have? Waste Pro has set guidelines for the City of Palm Coast's new Doorstep Hazardous Waste collection. As you gather your items, please note the following accepted quantities:
- Fluorescent light bulbs: Minimum 4, Maximum 8
- Used motor oils or antifreeze: Minimum 1 gallon, Maximum 2 gallons
- Paints and supplies; Pool & Household Chemicals: Minimum 2 gallons, Maximum 4 gallons
- Household Cleaners; Pesticides & Fertilizers: Minimum 4 items, Maximum 8 items
- Household Batteries: Minimum 10; Maximum 20
When you call Waste Pro to schedule a pick-up, please indicate the exact quantities of your items. Waste Pro limits these quantities because Federal law regulates the amount of chemicals that a truck can transport.
Items that are not acceptable for collection are gasoline, ammunition, acids, diesels, kerosene, mercury (or items containing mercury) and radioactive materials.
If you have household waste items for pick-up, call Waste Pro at 386-586-0800 to schedule a Saturday date. Items must be placed at your front door or garage door and NOT at the curb. For more information, please contact Customer Service at 386-986-2360.
Beginning January 1, 2007, Waste Pro of Florida became the exclusive solid waste provider for the City of Palm Coast.
The Purchasing & Contract Management Department administers the contract, supervises a customer service representative. Though Waste Pro will be primarily responsible to its customers, the City wants to assure its citizens their interest is being appropriately monitored.
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Trash Pick-Up Schedule
- Bulk pick up (furniture / large items) is normally scheduled on your second scheduled pick up day of the week.
- White goods such as refrigerators, washers, dryers, hot water heaters, etc., place at curbside and allow (3 - 5) days for pick up. Please call Customer Service at 986-2360 to make arrangements.
New Contract FAQs
GENERAL
Q: Are my monthly garbage rates going to change?
A: Your rate will actually be reduced on June 1, 2012 from the current $19.82 per household per month (+ fuel surcharge) to $18.77 per month. On June 1, 2013 your rate will be reduced again to $18.62 per household per month. This rate will hold for the duration of the Contract (four additional years) with no additional fuel surcharges applicable. Please note that additional fuel surcharges may apply until June 1, 2013.
Q: Will we see new programs with the new Waste Pro Contract?
A: Yes, on June 1, 2012 the Recycle Rewards and Doorstep Household Hazardous Waste Removal Programs will begin. Details will be forthcoming.
GARBAGE/TRASH PICK-UP
Q: Will my basic trash service change?
A: No, your basic service of two days garbage pick-up, one day recycling and one day yard waste shall remain the same.
Q: Will my driver change?
A: No, drivers should also remain the same.
Q: Any change in White Goods Pick-up?
A: No, you still should call when items such as refrigerators and freezers (with doors removed), hot water heaters, washers, dryers, dishwashers, small air conditioning units and ranges are placed at the curb. Please allow 3-5 days for removal.
Q: Any changes in bulk trash pick-up?
A: No, bulk trash removal is still the same and is weekly on your second trash day.
YARD WASTE
Q: Will my yard waste collection and disposal change?
A: Yes, Yard Waste no longer needs to be bundled. However, volume restrictions apply and additional charges are possible whenever your yard waste pile exceeds 4 cubic yards and/or has branches in excess of four feet in length or limbs/branches greater than six inches in diameter. Yard waste piles of this size and weight require a special "claw truck" to be dispatched. Therefore, additional costs associated with a special pick-up are passed on to the customer.
RECYCLING
Q: Will my recycling service change?
A: Yes, recycling no longer needs to be sorted in different bins. Recyclables of every type can now be placed together in one bin.
RECYCLE REWARDS PROGRAM
Q: The newsletter in my utility bill indicates that customers will receive one free recycle bin. Is there a charge for more than one?
A: All households/customers may receive one additional bin at no charge (total of two). Any additional bins will be charged to each household in their utility bill. The amount will be consistent with the amount that Waste Pro pays for the bin. This amount is yet to be determined.
Q: When will I receive the new recycle bin?
A: Waste Pro will deliver one new bin to each household prior to June 1, 2012.
Q: Can I use the bins I've always used?
A: Yes, you may still use them, however, in order to be counted in the recycling rewards program you must set out the bin that contains the computer bar code. An electronic reader in the cab of the collection truck reads the strip on the bin and recognizes that you have recycled on that particular day.
Q: How do I receive the computer bar code?
A: You will receive a program packet in the mail. The computer bar code will be in the packet. Simply affix the bar code to the recycle bin that you plan on setting out every time you recycle.
Q: What are the details of the recycling rewards program?
A: Details continue to be finalized. You will receive additional information as determined.
DOORSTEP HOUSEHOLD HAZARDOUS WASTE PROGRAM
Q: Who do I call for doorstep household hazardous waste pick-up?
A: Please call Waste Pro directly at 586-0800 to schedule a pick up.
Q: When will my household hazardous waste be picked up?
A: Pick-ups are scheduled one time per month on a Saturday. You will be advised when you call about your pick-up day assignment.
Q: Are there any other acceptable household hazardous waste items other than those listed in the newsletter?
A: Yes, but a complete list has not been finalized. Additional information will be available as details are determined.
Q: Where can I leave my household hazardous waste materials for pick-up?
A: You may leave them either at the front door or at your garage door. DO NOT leave any household hazardous waste materials at the curb.
Q: What time does the household hazardous waste need to be placed outside my door?
A: 7:00 am on the day of pick-up.