In order to maintain the reliability of the water distribution system serving our customers, the City of Palm Coast Utility Department will temporarily change the disinfection process for the Palm Coast potable (drinking water) water supply. From June 4th, through July 3rd, 2012 we will disinfect the water with free chlorine rather than combined chlorine/ammonia (chloramines). This change will also affect residents and customers of Flagler County Utilities. This conversion to chlorine (which is a stronger disinfectant) from chloramines (which is a longer-lasting disinfectant) allows us to perform a water distribution system purge as recommended by the Department of Environmental Protection for water utilities using chloramines as their primary disinfectant. After this process is completed, we will revert to disinfection by the chloramines method.

During this period, customers may experience a slight increase in the taste and odor of chlorine.

Customers on dialysis who use a proportioning machine to prepare dialysate are advised to contact their physician to obtain the appropriate steps to accommodate the change in water disinfection. Customers who have fish tanks or aquatic species are advised to contact a professional aquarist to avoid any problems associated with chlorine.

Customers are asked to call the Utility Department's Customer Service telephone number (386) 986-2360 with any questions concerning this change in disinfectants.